As BELCEKIZ OTELCİLİK VE TURİZM A.Ş., we place great importance on the privacy rights of our guests and users who visit our website at www.belcekiz.com (“Site”). This Privacy Policy explains the types of personal data collected through our website, how they are used, with whom they may be shared, and your rights regarding your data.
1. Personal Data Collected and Methods of Collection
When you visit our Site or make use of the services offered through it (reservation, contact form, newsletter subscription, etc.), the following data of yours may be processed:
- Identity Information: If you fill out a reservation or contact form; your first name, surname, date of birth, Turkish ID number or passport number (for foreign guests).
- Contact Information: Your email address, phone number, address.
- Reservation and Stay Details: Check-in/check-out dates, number of guests, room preferences, special requests.
- Transaction Security and Log Data: Your IP address, site entry/exit times, browser type, operating system, website traffic data (mandatory log records under Law No. 5651).
- Marketing and Preference Data: Your newsletter consent status, browsing habits on our site, analytical data obtained through cookies.
2. Purposes of Processing Personal Data
Your personal data is processed, within the personal data processing conditions set out in Articles 5 and 6 of the Personal Data Protection Law No. 6698 (“KVKK”), for the following purposes:
- Carrying out hotel accommodation and reservation processes online and fulfilling your requests,
- Providing you with necessary information (confirmation, reminders, etc.) before, during and after your stay,
- Evaluating the questions, complaints and suggestions you submit via contact forms and contacting you,
- Fulfilling our legal obligations arising from applicable legislation (Law No. 5651, Identity Notification Law No. 1774, Tax Procedure Law, etc.),
- Where you provide explicit consent; sending newsletters, campaigns, discounts, special offers and promotional communications via email or SMS,
- Ensuring the security of our website, improving its performance and optimising the user experience.
3. Transfer of Personal Data
Your personal data may be transferred, for the purposes stated above and in accordance with Articles 8 and 9 of the KVKK, to suppliers providing our online reservation engine infrastructure, to authorised agencies and marketing partners carrying out email and SMS communications, and to legally authorised public institutions and organisations (Directorate General of Security, judicial authorities, Revenue Administration, etc.) in line with lawful requests.
4. Data Security
As BELCEKIZ OTELCİLİK VE TURİZM A.Ş., we place great importance on the privacy rights of our guests and users who visit our website at www.belcekiz.com (“Site”). This Privacy Policy explains the types of personal data collected through our website, how they are used, with whom they may be shared, and your rights regarding your data.
1. Personal Data Collected and Methods of Collection
When you visit our Site or make use of the services offered through it (reservation, contact form, newsletter subscription, etc.), the following data of yours may be processed:
- Identity Information: If you fill out a reservation or contact form; your first name, surname, date of birth, Turkish ID number or passport number (for foreign guests).
- Contact Information: Your email address, phone number, address.
- Reservation and Stay Details: Check-in/check-out dates, number of guests, room preferences, special requests.
- Transaction Security and Log Data: Your IP address, site entry/exit times, browser type, operating system, website traffic data (mandatory log records under Law No. 5651).
- Marketing and Preference Data: Your newsletter consent status, browsing habits on our site, analytical data obtained through cookies.
2. Purposes of Processing Personal Data
Your personal data is processed, within the personal data processing conditions set out in Articles 5 and 6 of the Personal Data Protection Law No. 6698 (“KVKK”), for the following purposes:
- Carrying out hotel accommodation and reservation processes online and fulfilling your requests,
- Providing you with necessary information (confirmation, reminders, etc.) before, during and after your stay,
- Evaluating the questions, complaints and suggestions you submit via contact forms and contacting you,
- Fulfilling our legal obligations arising from applicable legislation (Law No. 5651, Identity Notification Law No. 1774, Tax Procedure Law, etc.),
- Where you provide explicit consent; sending newsletters, campaigns, discounts, special offers and promotional communications via email or SMS,
- Ensuring the security of our website, improving its performance and optimising the user experience.
3. Transfer of Personal Data
Your personal data may be transferred, for the purposes stated above and in accordance with Articles 8 and 9 of the KVKK, to suppliers providing our online reservation engine infrastructure, to authorised agencies and marketing partners carrying out email and SMS communications, and to legally authorised public institutions and organisations (Directorate General of Security, judicial authorities, Revenue Administration, etc.) in line with lawful requests.
4. Data Security
Our Company takes all necessary technical and administrative measures, primarily SSL (Secure Sockets Layer) encryption technology, to prevent unauthorised access to, loss of, misuse of, or alteration of personal data.